TERMS AND CONDITIONS
Introductory Session Offer
Offer valid for first-time Massage Envy customers who are 18 years and older, however, 16 & 17-year-olds may receive services with the consent of their parent or legal guardian (photo ID required). Offer comprises of either a 60-minute massage, stretch or facial session at a discounted rate. RRP of a 60-minute massage or facial is $125. Session includes 10-minute consultation time with your therapist. Not valid with any other offer. Not redeemable for cash. Not transferable. Offer only valid and redeemable at participating locations. Offer expires 31/12/2017.
|Type of rates||60 min||30min stand alone||30 min upgrade||90 min|
|Introductory – 1st Visit Service Fee||$85.00||$45.00||$45.00||$130.00|
|Member – 6 Month Fee||$105.00 monthly fee||1/2 credit||$45.00||$150.00|
|Member – 12 Month Fee*||$95.00 monthly fee||1/2 credit||$45.00||$140.00|
|Member – 2nd+ Visit Service Fee||$85.00||$45.00||$45.00||$130.00|
|Non-Member – 2nd Visit Service Fee||$125.00||$60.00||$55.00||$180.00|
Enhanced Therapy Upgrade
*Enhanced Therapy upgrade valued at $10 RRP
Summer Skincare Promotion – Free Facial Enhancement with Any Facial Session
Enhancement includes your choice of either Microdermabrasion or Décolletage & Neck treatment. Available with any facial session received from 17/10/17 to 31/11/17. Not valid with any other offers. Not redeemable for cash. Not transferable. RRP of a 60-minute Facial session $125. RRP of Microdermabrasion $65. RRP of Décolletage & Neck treatment $10.
30-min upgrade terms Lane Cove Massage Envy
*Therapy upgrade valued at $40. This card must be presented and surrendered at location to redeem. This card cannot be used with any other offer and is valid for 6 months after the date of issue displayed on the card. Not redeemable for cash. Not transferable. Only valid and redeemable at Massage Envy Lane Cove. Cost of a 60-minute massage is $79 for first-time visitors, $89 for Massage Envy members and $109 for non-members.
Appointment Cancellation and No Show Policy
By reserving an appointment the following terms and conditions apply:
Non-Members: You may cancel or reschedule an appointment with no charge by giving notice no less than 24 hours prior to your appointment. Cancellations or appointment changes made with less than 24 hours’notice will result in you being charged 50% of the scheduled service price. If you do not call to cancel and do not show up for your scheduled appointment, you will be charged the full session price.
Members: You may cancel or reschedule an appointment with no charge by giving notice no less than 24 hours prior to your appointment. If you cancel or reschedule an appointment with less than 24 hours’ notice or do not show up for your scheduled appointment you may forfeit your accrued Wellness Benefit.
Health Fund Rebates
Some private health funds offer rebates for massages provided by accredited therapists. Health fund rebate amounts and requirements vary and you should check your eligibility and entitlements with your health fund. See your nearest Massage Envy location for information on accredited therapists
You must present your Gift Card or e-Gift Card for redemption at the time of your appointment or purchase. Stolen or lost Gift Cards and e-Gift Cards will not be replaced. Gift cards and e-Gift Cards are not refundable and cannot be redeemed for cash. Gift cards and e-Gift Cards expire 12 months from the date of issue. E-Gift Cards are automatically emailed to the requested email address. Cancellations or appointment changes made with less than 24 hours’ notice will result in 50% of the scheduled service price being deducted from your Gift Card or e-Gift Card. If you do not call to cancel and do not show up for your scheduled appointment, you will be charged the full session price which will be deducted from your Gift Card or e-Gift Card.